PRIVACY POLICY

Introduction

At Big Life Foundation USA, we value your privacy, and we will never share your personal information or contact you without your permission. This statement explains some of the steps we take to protect your privacy, as well as some choices you can make about how your information is collected, updated, and used by us.

We have made this policy available on our homepage and at the bottom of each of our website pages, especially those on which personal information is likely to be requested, so it will be easy to find.

How Big Life Collects Information

We do not collect any personally identifying information about you, unless you intentionally and knowingly choose to provide it to us. Providing personal information is strictly voluntary.

Such information may be submitted electronically via email, on paper (such as at an event or via postal mail), verbally (by phone or in person), on our website by completing an online form (such as subscribing to our e-newsletter, purchasing an item from our e-store, or making a donation), or via social media (such as by commenting on a post in Facebook, Twitter, etc.).

Types of Information Big Life Collects

The types of information we collect may include, but are not necessarily limited to, the following: 

Name
Mailing Address
Email Address
Phone Number
Payment Method*
Domain Name, IP Address, or other anonymous online data**

*It is important to note that we NEVER store any of your payment details, such as credit card numbers, bank details, or any other financial information, in our system. This includes the information provided by our Ranger Club members who sign up for recurring monthly donations online. In fact, for all online donations, we do not at any point have access to your credit or debit card details. That information is handled exclusively by our secure payment processors, including, but not limited to, vendors such as PayPal or Authorize.net.

**We may collect and store on an anonymous, aggregate basis information about your online visit to our website. This information may include your IP address; the name of the domain from which you access the internet; the date, time, and length of your visit; the pages you viewed; and/or the site you visited just before coming to ours. We use this information only to monitor the use of our site, such as measuring the number of visitors to different sections or the average amount of time spent there. This helps us to make our site more useful and engaging for our visitors. We also use Google AdWords and Analytics to display content-specific advertisements to visitors who have previously been to our site, when those visitors go to other websites that have enabled the Google Display Network.

How Big Life Uses Your Information

We typically use your information for the following purposes:

  1. to process your donations and/or e-store purchases,
  2. to send tax receipts and/or thank you notes,
  3. to keep you informed about our work on the ground in Africa,
  4. to respond directly to your inquiries (such as answering a question you have asked us via phone or email),
  5. to request updated payment details (such as if we are notified by a payment processor that your credit card is about to expire), or
  6. to occasionally solicit donations (we typically send two appeals per year).

You may opt out at any time if you no longer wish to be contacted (see below).

How Big Life DOES NOT USE Your Information

Big Life does not sell, rent, trade, or share any of our supporters’ information with any outside party without your express written permission to do so, or unless compelled by force of law.

How to Update Your Information or Preferences

You may update your contact information and/or your preferred method(s) of contact at any time by emailing info@biglife.org or calling 971.322.3326.

How to Opt Out

You are free to prevent unwanted communications from Big Life at any time and for any reason. You may choose to receive only specific types of communication sent via certain methods, or none at all.

To opt out, please email info@biglife.org or call 971.322.3326.

You may also unsubscribe, or change your subscription preferences, directly from within any e-newsletter sent to you by Big Life. These options exist at the bottom of each email.

Big Life’s Commitment to Data Security

We take your privacy very seriously. To safeguard and secure the information we collect, prevent unauthorized access, maintain data accuracy, and ensure the correct uses of information, we adhere at all times to appropriate physical, electronic, and managerial procedures designed to protect your information.

We use generally accepted, industry-standard security systems, software and/or encryption technologies for security purposes, and we process all online purchases and donations through secure connections via Authorize.net, PayPal, and Stripe. (Click names to learn more about the security of each payment processor).

Additional Information

We reserve the right to modify or amend this policy at any time and for any reason. However, any changes made to the policy will be posted here on our website within a reasonable time period prior to the effective date of the change.

This policy applies to Big Life Foundation USA, a tax-exempt 501(c)(3) nonprofit organization. Our headquarters is located at 24010 NE Treehill Drive, Wood Village, OR 97060. Our Tax ID # is 27-3455389.

Questions?

If you have any questions about our privacy policy, please feel welcome to contact us via email at info@biglife.org or by phone at 971.322.3326.